AC Adapter Check.
Voluntary Replacement Program for AC Power Adapters used with certain Toshiba-branded Notebooks
On (22.06.2018) Toshiba Europe GmbH (Toshiba) announced a voluntary replacement program of certain DC-in plugs used in AC Adaptors due to a potential burn hazard.
Toshiba sold the affected DC-in plug as a part of AC adapters manufactured from December 2009 to July 2011 used with new laptops and as accessories or with replacement AC adapters in the course of repair. Dynabook is offering a free AC Adapter replacement for ones with the affected DC-in plugs.
If your AC adapter’s DC-in plug is subject to Dynabook’s replacement program, Dynabook recommends you turn off the laptop and unplug the AC adapter immediately. Dynabook encourages all customers affected by this recall to contact Dynabook for a free replacement.
How to check if your AC adapter’s DC-in plug is affected and request a replacement
Click here to manually check if your AC adapter’s DC-in plug is affected
For additional information, please contact Dynabook Customer Support
AC adapter and PC models that may be affected by this announcement
Click here to view a list of potentially affected AC adapter and PC models